Shipping Rates & Delivery Estimates:

 

We offer shipping services across Canada and the USA. Please be advised that shipping charges may differ based on specific regions.

Our Shipping is Managed through our logistics Partners. These are our latest rates.

 

Canada* & USA	Orders Above $125	Free
Canada*	Standard Shipping (5-10 Business Days)	$ 14.99
Canada*	Expedited Shipping (2-4 Business Days)	$24.99
USA	Standard Shipping (5-10 Business Days)	$19.99
USA	Expedited Shipping (3-5 Business Days)	$29.99

 

*Please note that starting in 2026, free shipping does NOT apply to certain regions due to higher carrier costs. Orders shipping to these regions will be charged standard shipping rates at checkout regardless of order value. Shipping charges for these regions are calculated based on the total weight of the order.

Delivery times are estimates and may vary due to factors beyond our control (e.g., weather, customs delays).

 

 

Order Tracking

Once your order is shipped, you will receive an email with tracking information. You can track your order using the carrier’s website tracking system.

 

Lost or Delayed Shipments

If your package is delayed beyond the estimated delivery time, please allow an additional days before contacting us.

If tracking shows your package as delivered but you haven’t received it, please check with neighbors or your local post office. We are not responsible for lost or stolen packages but will assist in resolving any issues.

 

Returns & Refunds

Please review our Return Policy for information on returns, refunds, and exchanges.

 

Contact Us

If you have any shipping-related questions, feel free to reach out at ceylongroceries@gmail.com or (416)-809-7853.