Shipping Policy

Shipping Rates & Delivery Estimates:

 

We offer shipping services across Canada and the USA. Please be advised that shipping charges may differ based on specific regions.

Our Shipping is Managed through our logistics Partners. These are our latest rates.

 

Canada & USA Orders Above $125 Free
Canada Standard Shipping (5-10 Business Days) $ 14.99
Canada Expedited Shipping (2-4 Business Days) $24.99
USA Standard Shipping (5-10 Business Days) $19.99
USA Expedited Shipping (3-5 Business Days) $29.99

 

Delivery times are estimates and may vary due to factors beyond our control (e.g., weather, customs delays).

 

Order Tracking

Once your order is shipped, you will receive an email with tracking information. You can track your order using the carrier’s website tracking system.

 

Lost or Delayed Shipments

If your package is delayed beyond the estimated delivery time, please allow an additional days before contacting us.

If tracking shows your package as delivered but you haven’t received it, please check with neighbors or your local post office. We are not responsible for lost or stolen packages but will assist in resolving any issues.

 

Returns & Refunds

Please review our Return Policy for information on returns, refunds, and exchanges.

 

Contact Us

If you have any shipping-related questions, feel free to reach out at ceylongroceries@gmail.com or (416)-809-7853.